Sheila D Udt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund of unauthorized money withdrawn from my account.

I did not sign up for this, and money was taken from my prepaid card without my authorization. I want a refund!

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Loss:
$48
Pros:
  • Vitamins are of good quality

Preferred solution: Full refund

User's recommendation: Be careful, read every detail. When I called for a refund, they asked for my checking account when the funds were taken off of a prepaid card.

Judy B Uqy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I just want to talk to customer service please!

Looks like I have 2 different account , and did not get my last purchase on 11/13 /24. Please call as I want to make sure my subscriptions are still going, and the dates for them. Thank you much

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Preferred solution: Confirmation, of my subscriptions I have and also the last subscription I ordered on 11/13/24 has not shown up or even that it’s been mailed.

Anonymous
map-marker Carson City, Nevada

Pissed

I want to know if you guys signed me up for some kind of a monthly program or monthly shipment that I did not approve of I only wanted one bottle of this stuff to try I didn't want three bottles and I hope you guys are not charging me for monthly shipments because I did not approve of it I need you to call me at 775-431 **** I need to speak with a real person alive person not texting

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Marcial Fro
map-marker Greenwood, Indiana

Cancel our order

We cannot afford the product plus I didn't see the benefits of the product during our bowel movements.

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MicheleRaychel R

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Verified Reviewer

Cancel my order and subscription

I am so mad right now you make it so hard to manage never again going to tell

Everyone I know and spread it virally with all my followers!

I emailed them and they have not response at all so infuriating!!!

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Loss:
$95
Pros:
  • Worse company ever
Cons:
  • Terrible they dont even respond

Preferred solution: Full refund

User's recommendation: Heck no

MicheleRaychel R

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Verified Reviewer
| map-marker Conroe, Texas

So infuriating

They dont have any contact info except an email and they do not respond do not buy any of their products!

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User's recommendation: Do not buy anything from them

Anonymous
map-marker Mabank, Texas

Subscription

Just want to cancel subscription. I've taken wellness warrior products for a few months and I don't really see the benefits from them.

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User's recommendation: Be sure of what you're getting into before you commit to a subscription.

Prudence M Onk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

1yuma59@***.com

please cancel my digestive aide boxes that come monthly. I do not want to be charged automatically as noted you took two payment out last month.

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Preferred solution: Full refund

Anonymous
map-marker Pompano Beach, Florida

Serenitykjjac@***.com

Please cancel my subscription I do not want it automatically renewed in 30 days I will order on my own when I am ready for it. I do not give you permission to automatically send me a bottle every month please cancel my subscription not my order my subscription

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User's recommendation: Nothing really I love the company I just need my subscription cancel that I never requested

Gordon B Qzp

Deceptive marketing

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Incredibly deceptive marketing. Their website offers special promos but in very fine print they give the specifics. Be very careful if you order from them.

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Loss:
$104
Cons:
  • Deceptive marketing

Preferred solution: Full refund

User's recommendation: Stay away

Patricia B Rnt

Metabolic reset formula no longer needed in shipment

Trying to call and cancel metabolic reset formula. Thank you...order it.. I am doing great using your products...

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User's recommendation: Great products...

ERICA A Yxr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Alamosa, Colorado

Reoccuring auto ship orders after requesting it be cancelled

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Original review updated Jan 11, 2023

I have emailed support twice dating back to 11/15/21, requesting for some auto ships to be paused/cancelled and requesting for a refund for the products that continue to be sent to me even after I requested the auto ships be cancelled. No body has responded to me, and I continue to have the auto shipments processed.

I cannot reach anyone via phone; I've tried several times and the phone just rings and rings. I finally get a message that states the destination voicemail is full. I need to speak to a customer service representative ASAP. I have ordered many products from this company, however, I do not appreciate the lack of customer support.

This is outrageous! How sad to have such a credible doctor and such credible products not be followed through with customer service.

It is not fair to me whatsoever that I keep being charged for product I do NOT need and for product I have ALREADY requested to be cancelled on auto ship. How disappointing.

View full review
Loss:
$130
Pros:
  • Dr eric nepute is very knowledgeable with solid products
Cons:
  • Lack of customer service and not honoring requests to cancel

Preferred solution: Full refund

User's recommendation: The product itself is good, Dr. Eric Nepute seems reputable and credible, however, this auto ship process and lack of customer service is outrageous. How unfair.

1 comment
Guest

They seem to have a standard operating procedure of Hook -um and ignore ,just a modern day snake oil salesman .

Lisa M Eae
map-marker Bracknell, England

Product DOES NOT WORK AS "PROMISED"

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I was excited to try this product based on the "Dr." Advertising the benefits and ailments it would address/fix. I took the product for 30 days, exactly as packaging recommended, zero improvement in my symptoms.

I emailed the web site today (per website recommended, for cancellation of autoship) requesting an immediate refund for auto shipped 2nd bottle (unopened) $37.95 and prepaid return label.

After reading reviews here, VERY CONCERNED!!

P.s. I became very concerned when I received the "free trial bottle" last month and the packaging/label looks like , exactly what the product delivered, A FAIL.

SO Disappointed.

View full review
Loss:
$47
Cons:
  • All hype no results

Preferred solution: Full refund

User's recommendation: Run don't walk away from this company!!

1 comment
Guest

I agree they don't stand behind their product And they ship out even if you cancel and don't give you 30 days !! Going to contact the BBB ON THEM ALSO !!

Denise B Rep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my orders

Answer machine was full, nobody would answer trying to cancel my order. Denise Bertsch 391 mountain lane Dubuque Iowa. Please cancel my monthly order.

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Preferred solution: Discontinue my order

Anonymous
map-marker Bellevue, Washington

Ready, set, FRAUD!

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Wellness warrior responded within 24 hours to my request of cancellation of autoship, refund and return. Stated they cancelled my auto ship, no returns or refunds are EVER given.

I 100% believe results for any "health" product is relative however a red flag is MANY COMPLAINTS with similar complaints and no resolution for the customers money refunded!!

If everything this Dr. Says on his advertising was true (he definitely NEVER states results WILL NOT HAPPEN DURING THE SALES PITCH yet refuses refunds if product doesn't deliver. Ultimately it cost me 47$ and my autoship is now cancelled, lesson learned.

P.s. All I genuinely wanted was delivering on the promises made in the advertising.

I would have happily paid for the rest of my life!! Period.

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User's recommendation: No refunds if product does not work as promised!

1 comment
Guest

I'm mad also contacted wellness Warrior to cancel my order that did not want no more orders as have health issues and can't use their product ! They didn't give me 30 days to cancel and called them again and advised and rep said can't send back and advised I had cancelled.

And didn't even open package .. she advised I didn't cancel and advised I did and left message on vm and noted it on line and she said I didn't!!

They had to have deleted it !! So I cancelled again and didn't get my 30 days and no notice that another order was going to go out !!

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